# Ticketmaster Eras Tour presale meltdown

> Ticketmaster canceled the general sale after reporting over 2 million presale sales.

- Owner: Ticketmaster / Live Nation Entertainment (ticketing platform)
- Kind: Moment
- Sector: Entertainment
- Seed date: 2022-11-15
- Peak proxy date: Nov 2022
- Date basis: Proxy date; not a directly measured attention peak. Dates use the stated precision; chart positions are date anchors.
- Spread Score: 40 (Notable), v1.3
- Mechanics: Controversy, Fandom mobilisation, Platform jump, Press loop, Political adoption

## Summary

Fans posted crash complaints and memes during the Eras Tour presale. Ticketmaster canceled the general sale, and Swift criticized its handling. Swifties organized complaints and lawsuits before a Senate hearing.

## Timeline

- 2022-11-01 — Taylor Swift (Open web) — Swift announced the Eras Tour with 27 U.S. stadium shows.
- 2022-11-15 — Meg (@mplevz) (X) — Meg posted a Ticketmaster-logo meme about the site crashing while she tried to buy Swift tickets.
- 2022-11-15 — CNN Business (Press) — CNN reported that fans with presale codes could not access tickets.

The full timeline, metrics and sources are on the case page, or via the Pro API (https://howitspread.com/developers).

Canonical URL: https://howitspread.com/cases/ticketmaster-eras-presale

Cite as: How It Spread (2026). “Ticketmaster Eras Tour presale meltdown.” Case HIS-01654. Spread Score v1.3: 40/100. Updated 2026-10-24. https://howitspread.com/id/HIS-01654